Have A Nice Filter-Free Friday™

"Have a nice day." That's just about the most overused, under-meant, lack-of-heartfelt, mediocre expression from non-engaged workers who deal with customers. And I feel their lack of conviction every time they say it.

Want to have a little fun on Filter-Free Friday™? When told to have a nice day, respond with, "Do you really mean that?" I'll tell you that you'll likely be met with a mouth-agape, stunned, "huh?" Do it anyway.

And if you're one of the people responsible for ordering me to have a "nice" day, why not order me to have an "excellent" day or feel free to use any of the other following substitutions that would mean so much more than the meaningless drivel you're spouting now:

• enjoy your sandwich
• remember, no speeding through school zones
• make someone else's day
• buy your loved one some flowers
• do something generous today
• or my personal favorite, a heartfelt, "Thank you."

Have a nice day indeed. If that's the best you've got then you've got nothin'.

Don't just mindlessly accept a half-hearted, banal greeting. You're only encouraging them to keep on being mediocre. Challenge them to have a better day. It's Filter-Free Friday™, the day you express your truth in a non-hurtful way that forces others (people and organizations) to get better.

(Follow Filter-Free Friday™ on Twitter by using hashtags #fff and #filterfreefriday.)
--
Kevin Burns - Management Attitude/Culture Strategist
http://www.kevburns.com

Creator of Filter-Free Fridays™
Creator of the 90-Day System To A Greatness Culture™

Coming Soon Kevin's 8th Book - "Your Attitude Sucks - Finding Your Excellence In A Wasteland of Mediocrity

Subscribe to Kevin's Managing with Attitude Blog by Email