This week, as I sat in the breakfast restaurant, I asked my waiter for a little hot sauce to add to my scrambled eggs. He returned with a 2 ounce container of hot sauce. He then charged me eighty-nine cents for it. After almost falling on the floor from laughter, I spoke with the restaurant manager.
"So you will let me use the full four-dollar bottle of ketchup," I queried, "two cups of maple syrup - about six bucks worth, all of the salt, pepper and sugar that I want to use but for a couple of ounces of hot sauce you charge eighty-nine cents?"
"But that's the company policy," he meekly offered.
"So you're saying that I am free to consume all twelve dollars of condiments on my ten-dollar breakfast but if I ask for twenty-cents worth of hot sauce, you charge me eighty-nine cents. Doesn't that strike you as a little backwards?" I asked hoping he would see the ridiculousness of making a profit center out of a couple of tablespoons of hot sauce while ignoring the potentially large loss of condiments which each patron could conceivable consume with each meal. I couldn't help but laugh at how silly it seemed.
"I never really thought about it that way," he finally offered - with an unsure smile.
That's exactly the response you want to get on Filter-Free Friday™. Make people, businesses, co-workers and strangers see things in a new light. Speak your mind and give them a reason to want to be better. So what is your truth today?
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Kevin Burns - Excellence Attitude/Culture Strategist
Speaking Web Site http://www.kevburns.com
Creator of Filter-Free Fridays™
Creator of the 90-Day System To A Greatness Culture™
Coming Soon Kevin's 8th Book - "Your Attitude Sucks - Finding Your Excellence In A Wasteland of Mediocrity
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