Businesses want to be better. They want to serve you better. They want to offer you better products and service. They want to offer you innovative new ways of improving what they do to make your experience that much better.
So they ask important questions like, how was your experience today? And do you know what you do as they attempt to access your expertise as a customer to improve themselves? You lie right to their faces and say everything was "fine."
Even when they print it on their menus how much your feedback means to them, you still lie to them and tell them everything was fine. Then you go home, tell your friends to never go there. You tell your followers on Facebook and Twitter not to go there. You trash them. Even when they come right to you and try to get an honest conversation going, you lie to their faces. And then, when you are a safe distance away and know that they have turned their backs, you ruin their business.
On Filter-Free Fridays™ you tell them exactly how it was. Don't be a jerk about it. Just be honest. Offer something constructive so they can be better at what they do. On Filter-Free Fridays™ you grow a pair and HELP them - don't hurt them.
Or just stay out of their place of business and stop ruining a business. You are not entitled to ruin them just because they had a little too much salt in their soup and you didn't have the courage to say something.
Harsh? It's Filter-Free Fridays™ - get over it.
2 comments:
Well said, Kevin.
The majority of people in my part of the world use to be the self centred hypocrite cowards, as you described. But, with political rennaisance we are beginning to come out of the coconut shell.
Can't come out fast enough as far as I am concerned. I mean really, how hard is it to send back a bowl of soup because it's too salty?
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