Tom Peters, management guru, said last week in a Blog post the following:
EXCELLENCE is not an "aspiration."
EXCELLENCE is not a "journey."
EXCELLENCE is the next five minutes.
In the same way a sports coach instructs the players to win their individual shifts (so that the games might win themselves), excellence is not something achieved. It is purely the practical application of oneself in this very moment.
- To make the customer standing in front of you the most important person in your life at that moment is excellence.
- To make your spouse the most important person in your life at this moment is excellence.
- To make a child the most important person in your life for a moment will bring moments of excellence for a lifetime.
- And to make the employee you are engaging right at this very second, the most important employee on your staff for this moment will show benefits of increased engagement and productivity.
Managers, it's about being focused in the present, to be excellent at this moment, that will make you the most important person for many moments from those you inspire.
--
Kevin Burns - Management Attitude/Culture Strategist
http://www.kevburns.com
Creator of Filter-Free Fridays™
Creator of the 90-Day System To A Greatness Culture™
Coming Soon Kevin's 8th Book - "Your Attitude Sucks - Finding Your Excellence In A Wasteland of Mediocrity
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