Knowing that you have that choice, why would you choose something other than excellent?
- Because your boss won't let you.
- Because you don't get paid enough.
- Because you've only been trained to be competent - not excellent.
- Because this is a dead-end job and what's the point.
- Because management doesn't acknowledge you when you are excellent.
- Because it's easier being ordinary.
- Because you don't want to stand out and be noticed.
- Because you're lazy and being excellent means more effort.
- Because you just don't care.
- Because it's not your department.
- Because you haven't been trained to be excellent.
- Because ... well, you get the picture.
As a customer, I enjoy it when a staff member makes their manager look bad by being excellent. I know it embarrasses the other staffers and the manager when one person takes the initiative to be excellent. After all, there's no effort required in being ordinary. I think employees should embarrass their bosses more often this way.
After all, why is it the manager's responsibility to decide when it is time for you to be excellent? Maybe it's time for your manager to become excellent but maybe the only way they'll ever get there is if they are forced to do it - because they were embarrassed by one of their staff.
I've never seen a manager fire an employee for being excellent - at least none that won the ensuing lawsuit.
Go ahead. Be excellent. I dare you. Because here's the thing: after a while of doing it, excellence becomes the new ordinary for you. Then you are playing in a class all by yourself.
--
Kevin Burns - Excellence Attitude/Culture Strategist
Speaking Web Site http://www.kevburns.com
Creator of Filter-Free Fridays™
Creator of the 90-Day System To A Greatness Culture™
Coming Soon Kevin's 8th Book - "Your Attitude Sucks - Finding Your Excellence In A Wasteland of Mediocrity
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