If you can't determine whether you're actually getting your money's worth and a decent ROI (Return On Investment) after sending an employee to training, then you're doing the wrong training. Employee training is a waste without addressing the human component. Sorry but it's true.
For example: Time Management is a waste of time if you don't address self-discipline. Sales training is a waste of money without addressing confidence. Team building is really only tolerance-building: you really don't change people - you just get them to tolerate each other better.
If you want to get decent ROI then train your people to be better, decent human beings. They will be more willing to do what is necessary to help the organization move forward and more readily accept future training.
According to a recent survey by Adecco, one of the world's leaders in human resource solutions, an incredible 41 percent of Gen Y respondents said they would do something dishonest in order to keep their jobs. These behaviours include blaming coworkers for mistakes, setting up situations for co-workers to fail or even blackmailing colleagues. Good luck training that bunch to do honest, good work without addressing values and ethics.
Oh and stop sending jerks to management training. They're still jerks when they get back – but now they have a title.
As for leadership? Leadership is an attitude. Management is something you could do with a leadership attitude but it's not a pre-requisite for the job.
No comments:
Post a Comment