Wednesday, May 13, 2009

A Punch Line – Not A Punch

Standing in line at the checkout recently, I overheard this conversation:

Customer: “Whoa, wait a sec. How much was that?”

Clerk: (puzzled) “A dollar?”

Customer: “OK but what about this?” (pointing to another checked item)

Clerk: “That was a dollar too.”

Customer: (holding up another item) “So how much is this then?”

Clerk: (heavy sigh) “A dollar.” (Short pause for courage I guess) “Ma’am, this is a dollar store. Everything here is a dollar.”

Now once upon a time, during an episode like this in which the customer holds up an entire line of people who are waiting to check their items, I would roll my eyes in my head and say loud enough for others to hear, “You have got to be kidding.”

But for the past thirteen years, I have come to the conclusion that sometimes, people are placed on my path simply for my amusement. Kind of like today. (Oh sure, I still have my “you have got to be kidding” moments but they are short-lived.)

ATTITUDE ADJUSTMENT: You need to adopt a Resilience Attitude when the time is right. A Resilience Attitude will get you through the tough days with a smile, a chuckle and sometimes a deep-down belly-laugh. The Resilience Attitude will help you weather tough days, tough situations and tough economic times.

The Resilience Attitude has no place for whining, moaning, complaining or blaming. The resilience Attitude simply says, “OK, it happened. Now what?”

It is amazing how many people can fall off of a bicycle and get back up to ride it again. And yet, there are so many others who, when something devastating happen in their lives, they refuse to get back up. Instead they wallow in their circumstances, complain about how they have been hard-done by, share their “victim” story with anyone who will listen and continue to re-live it over and over again.

In fact, people who seek revenge, play guilt games, re-live their regrets and are remorseful for their lives are, in effect, choosing to stay down after falling down. The Resilience Attitude doesn’t allow those who possess it to stay down. People with Resilience Attitude refuse to stay down. The Resilience Attitude helps you bounce back.

Every decision you have ever made in your life has put you exactly where you are today. By being victimized by that, you are not accepting accountability. It means that you do not possess the Resilience Attitude. But if you can accept that where you are in your life today has been a result of every decision you have ever made, then you have the ability to bounce back and succeed despite the “temporary” circumstances. Everything is temporary – nothing is permanent – unless you decide it is permanent.

Now please don’t think that I’m going all “motivational speaker” on you. That’s not it. This is simply an Attitude Adjustment on ‘perspective versus results.’ If you think people want to be entertained by your victim story, then you’re choosing to stay down. People love to laugh. Make other people laugh with your stories. Don’t make them feel your pain. That’s not funny and it’s incredibly rude to force others to sit through your awful story. Make your story have a punch line – not a punch.

So today, when you’re in the line at the grocery store, the coffee shop, stuck in traffic or waiting for your meeting to show up, have a look around for the one thing that has been placed into your life at this moment simply to amuse you. You’ll have an amusing story to tell at the end of your day. It will change your outcome. You’ll have taken the first step into achieving a Resilience Attitude.

So what’s the punch line to your story today?

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