Wednesday, January 07, 2009

Is Stress Really The Problem?

The Global Business and Economic Roundtable on Addiction and Mental Health conducted a survey to determine the Top Ten Stressors at work. Here they are:
  • 10. "The treadmill syndrome" - Employees who consistently have too much or too little to do create a lot of stress.
  • 9. "Random interruptions" - Keeps employees from getting their work done - telephones, walk-in visits, supervisor's demands.
  • 8. "Pervasive uncertainty" - Created by constant, unsatisfactorily explained or unannounced change.
  • 7. "Mistrust, unfairness, and office politics" - Keeps everyone on edge and uncertain about the future.
  • 6. "Unclear policies and no sense of direction" - Causes additional uncertainty and undermines confidence in management.
  • 5. "Career and job ambiguity" - Creates a feeling of helplessness and of being out of control.
  • 4. "No feedback - good or bad" - People want to know how they are doing, and whether they are meeting expectations.
  • 3. "No appreciation" - Generates stress that endangers future efforts.
  • 2. "Lack of communication" - Leads to decreased performance and increased stress.
  • 1. The greatest stressor in the workplace is "lack of control" - Employees are highly stressed when they feel like they have no control over their participation or the outcome of their work.

In reading this list, I was struck by a single thought: there really is only ONE stressor at work – lack of control. The lack of control is really the one constant in every one of the other nine stressors. Lack of control in workload, interruptions, change, mistrust, direction, job security, feedback, appreciation and communication are what are causing the stress.

Now it’s been said that stress is a killer. I don’t buy that. Instead I believe that our inability to handle stress is the killer. It’s not the stress. It’s our in ability to handle it.

It’s not the job. It’s our inability to handle all of the issues that come up in the job.

As I wrote in a recent Blog entry, there’s a difference in the outcome of the work you do when you take on the attitude that your job is your career, even if it’s only your career for now. It no longer becomes just a job. A career is something you manage. A job is just something you grumble about having to do.

Change your attitude on your work and your work will begin to improve. Don’t argue with me on this one. I am right (been there done that). The moment you change your attitude on your “job” being more than just a job and instead being a career, you will begin to see the “job” in a whole new light. And believe me, there is a whole lot less stress when you start taking control of where you work, how you work, the quality of your work and the contribution you make to your work.

ATTITUDE ADJUSTMENT: Are you feeling out of control on the job? It’s likely because you’re letting every one else decide your career for you. Stop it. Take back the control.

You may need A job but not necessarily this one. Are you working because of the pension you’ll receive at retirement? Then you’ve already checked out mentally and are counting the days until you retire. That’s no way to manage a career. That’s a prison sentence.

I’ve said it before and I perhaps need to say it again: the more valuable you become on the job, the less likely you are to be replaced. Increase your value. Get better at communicating, thinking, sharing ideas, focusing and embracing change (it is a good thing most times). Read the Leadership books. Listen to the CD’s. Go to the seminars. Get better. Get stronger. Get more valuable. And if you choose to NOT do the work to improve yourself and your value, well then sorry. There is no one then who can possibly guarantee that something drastic won’t happen to you. That should stress you a little.

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