Half of all employees don't know if they're doing a good job. A recent survey by Leadership IQ reports 51% of employees don't know if they're doing a good job because they don't receive regular feedback from their managers. 21% actually get regular feedback. 27% have sort of an idea but still aren't really sure.
That means 79% of employees are not totally clear on what they're doing and how they're doing. With all of the management books out there, all of the courses, all of the social networking tools for managers and all of the meetings with other managers, 79% of managers still don't understand that they need to regularly communicate with their people? Really?
Managers are claiming that they don't have the time to sit down with every employee and give feedback. But they do have time to train new employees because of high-turnover rates. They do have time to put out fires because their people don't know what they are doing. They do have time to speak to employees if they make a major mistake. But they have no time to say "good job?"
If you can't find the time to let people know how they're doing, then you're not managing. Your job is to manage and it's people that you manage. There is nothing else to manage. You can't manage the economy, your customer spending habits, the weather, delayed deliveries from suppliers. You manage your people. Period.
Remove all of the people in your company and you don't have a company anymore. You have a building with a lot of stuff in it. Without people, there is no company. The people ARE your job. Let's get that straight right now.
These findings raise the question: what are managers filling their days with if they're not communicating with their people? Senior management needs to audit their middle and front-line managers and find out what they are actually doing if they're not interacting with the very people they're supposed to be managing.
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