Now United is finally responding - especially after 640,000 views of the video.
Here's the problem, people will remember the chorus from this song for years and United will hurt because of it ... for years. They should have been accountable and fixed it right away but they didn't. And now it will cost them for a long time.
Customers have the power to make changes. Take that Attitude with you when you spend your money. You are in control.
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1 comment:
Kevin, I'm delighted that Dave Carroll went to solution with his brilliant musical rejoinder. From United, what a sterling example of "Your Attitude Sucks".
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