Do you know your organization's Mission Statement? If called upon, could you recite it correctly in front of your boss and co-workers? If you ARE the boss, could you recite the Mission Statement without hesitation and flawlessly?
If you've never taken the time to figure out what your Mission Statement is, then I'm going to hazard a guess that the organizational Mission Statement is full of generic messages that mean nothing at all and doesn't resonate with you or the people you work with.
"To be the best while offering superior service to our customers." (Boring)
"Treating our employees with respect so they can respect and serve our customers." (Yawn!)
"To be a successful organization making a healthy profit and leaving the world a better place." (Huh?)
How in the world are your people supposed to engage themselves on specific work if the mission or purpose of the work is not specific? Be specific. Be creative. Be bold. No really. Do it.
ATTITUDE ADJUSTMENT: Employees get a job description which is fairly detailed and specific in its duties. Why then is the purpose of the work not specific. Here's what needs to happen in your place of work during those slow days over the Christmas holidays when people are in the office just no one feels like actually working: assemble a team of thinkers and doers among your people from all levels of your workplace. Lock yourselves away in a board room and don't come out until you have a single sentence that every single person on staff can buy into - helping each employee engage in a purpose for doing the work. This is a great New Years resolution. Get at it and start making the work more meaningful.
Kevin Burns
Author & Attitude Adjuster
Adjusting Attitudes in Employee Engagement - Service Leadership - Corporate Safety
Toll-free 1-877-BURNS-11 www.kevburns.com
No comments:
Post a Comment