So it’s the Christmas season. “Tis the season of giving. And as we all trundle through the malls during this busy gift-buying season, what better gift to give to your fellow man than a little courtesy.
This column was inspired by stand-up comedian John Pinette’s “Get Out Of The Line.”
This is the “Step-Aside” Christmas Courtesy Attitude Adjustment.
When you encounter a friend you just “have” to spend a little time with chit-chatting at the mall, remember you’re not the only customers in the building. Take your shopping carts and yourselves and step aside to allow other shoppers to not be impeded. The hallways are crowded enough without having to circumvent people who don’t care that they’re in the way of others.
As you try to find that perfect parking spot at the mall, you know, the one you circle like sharks in the blood-infested water, remember that you’re driving slowly. Step aside and let the other cars find a spot further down the row.
Has all that shopping got you a little hungry? When you get to the front of the line at your favorite restaurant at the Food Court, if you’re not ready to order (I can’t imagine what you were doing in line that you didn’t think to be ready to order), step aside and let someone who is ready to order do so.
Got your shopping cart full at the grocery store and the person behind you has just a few items? Step aside and let the lesser items customer go ahead (This especially applies at the $300 Store – you know – Costco? Honestly, when’s the last time you spent less than three hundred bucks there?)
When your full order of groceries has been bagged and the total comes up, please don’t suddenly remember that you have a coupon “somewhere.” Please be ready or step aside.
Feeling frustrated because the staff of the store can’t seem to comprehend simple customer service? Don’t lose your mind about it. Step aside, cool off and let this season be a happy one – it’s your choice after all.
Feeling less than your best with customers as you work in the stores at this busy time of year? Don’t even think you’re entitled to lose your patience with customers. Step aside. Cool off. Remember that everyone’s a little nuts this time of year. Trust me; you’ll be looking for someone to talk to in January. Don’t ruin it for yourself.
Are you a boss and conduct yourself as though being the boss is more important than serving the customer? Step aside and let someone who understands that “revenue” and “expense” are on opposite sides of the balance sheet. Step aside until you fully comprehend which side of the sheet your position is on.
Do you see that Salvation Army kettle right in front of you? This is the only time you DON’T step aside. Drop a few bucks in the kettle. The Sally Ann does good work. Just because there won’t be a gift tag with your name on it doesn’t mean your gift won’t make a difference in someone else’s world.
And on Christmas morning, when it’s time to open gifts, remember it’s not all about you. Step aside and let everyone else have their moment of sheer joy and wonder. Holiday time is for everyone.
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